Customer Feedback Manager Fizzback Gets £1.6 Million VC Funds
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Online customer feedback company Fizzback has raised £1.6 million in a round led by Nauta Capital and joined by Advent Venture Partners.
Advent funded the company to the tune of $5 million (now £3.1 million) in 2006 and previously backed review site Qype.
The new money will fund the company’s growth into Europe and the US—its UK clients include Carphone Warehouse, Tesco and Marks & Spencer. Fizzback claims to collect customer feedback at the point of sale, analyses it in real time—whether by email, text or phone—and help clients’ staff send back tailored responses. Release.
By Patrick Smith
@psmith
Oct 15, 2009 5:39 AM ET
@psmith
Oct 15, 2009 5:39 AM ET
Posted In: Money, M&A & Venture Capital, Venture Capital
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