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Phorm Fights Back With Public Meeting; Still No Deployment Date

imagePhorm claims it could transform the way ISPs and online publishers monetise the web. But we’re still no closer to finding out when the company’s controversial software will be commercially deployed in the UK or elsewhere. The company held a “town hall” style meeting at the London School of Economics on Tuesday night. Despite expectations of a barrage of anti-Phorm sentiment, there was no heckling, shouting or much at all in the way of controversy. Phorm had even asked sceptics to join the platform and speak against the company, but in the end all declined the offer.

Phorm fielded a panel including former Tory Chancellor Lord Lamont, a non-executive director; Kip Meek (pictured, left), chairman of the Broadband Stakeholder Group and also a non-executive director and the company’s recent hires Mike Moore and Sarah Simon (also pictured) who took turns to demonstrate the potentially transformative effects Phorm could have on the revenue models of ISPs and online publishers by allowing advertisers to more effectively target consumers based on what they read online. Ertugrul is sick of people accusing Phorm of being labelled illegal, or as spyware and said it should be the whole online ad industry on stage being grilled, not just him. More Phorm after the jump…

No date set: Even after the announcement of a trial in South Korea, AIM-listed, pre-revenue Phorm says it is still working with its UK ISP partners BT (NYSE: BT), Virgin Media (NSDQ: VMED) and Carphone Warehouse and that deployment will come at some stage. It’s talking to “many” ISPs outside that trio, according to Ertugrul, and not just in the UK. “These things take a great deal of time…you can be assured that when we do announce something, it’ll be ready.” The company has plans for how to incentivise users to opt in—plus it is considering how to bring its software to mobile and IPTV. But, of course, it can’t talk about it right now.

Privacy fightback: “There comes a point when you run out of facts,” is how an exasperated Ertugrul describes the daily process of refuting claims from privacy campaigners and irate bloggers that Phorm is breaking the law or invading privacy. No hard-core dissenters were apparent in the audience, but Ertugrul still had a few choice words for them: “There are some people who believe that consumers shouldn’t be given a choice; they believe the choice is theirs,” he said. “They claim to speak for a silent majority. They create a cycle of news, by filing a complaint themselves and then reporting on it themselves.”

Strong words: While there is a “commitment to choice” on whether consumers or businesses participate in Phorm’s Open Internet Exchange software platform, Ertugrul reminded the audience that whether it will be an opt in or opt out system was a an undecided question – partly because it will be up to the ISPs to decide how its implemented.

PR disaster?: One audience member asked whether the five different PR firms Phorm has commissioned had really been worth the money, given the terrible press the company has received in some quarters. “Good question,” replied Erturgul to much laughter, though he said that he paid them to spark a public debate in which Phorm was open and honest about what it does, “so in that respect they can keep the money.”

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Apr 7, 2009 3:18 PM ET
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Posted In: Legal, Regulatory, phorm

  • John

    Let's get this straight:

    I'm expected to allow my personal browsing to be intercepted so long as they really, really promise not to peek at stuff I consider personal.

    And their word of an outfit with a background in deploying, by stealth, most insidious malware, (Check out Apropos rootkit, etc.) is worth exactly how much?

    As a web owner, I am expected to allow my content to be intercepted and used by a third party to drive their advertising, to increase their revenue and, possibly that of my competitors, without getting a cent for my property?

    Oh yes, I could use a robots.txt, but the system is just so darn good that it can't even distinguish its own product and I'm expected to disallow Google as well as Phorm.

    Sorry, but it's just a pile of dog crap.

  • "you can be assured that when we do announce something, it’ll be ready.”

    I remember an awful lot of announcements over the past year. Where is it?

    “There are some people who believe that consumers shouldn’t be given a choice; they believe the choice is theirs,”

    But you still insist it's opt-out (yes you do, a few lines below) even though the ICO says OPT-IN to be legal.  Effectively you are saying that you do not care if the ISP breaks the law.

    "debate in which Phorm was open and honest about what it does"

    Does your web-site still push Baroness Millar as a supporter? Fiddled any Wiki's lately? BTW, you missed the word 'transparent'.

    "AIM-listed, pre-revenue Phorm says it is still working with its UK ISP partners"

    pre-revenue Phorm - love it!

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